A “Break-fix maintenance service” fixes problems as they crop up. This means that something needs to go wrong before you receive any service, resulting in an inevitable reduction in IT system performance while you wait for the problem to be fixed.
Today, no business can really afford the risk and uncertainty of relying on a “Break-fix maintenance service” Furthermore, having separate suppliers responsible for different parts of the system puts you in the difficult position of trying to decide who should be delivering the service you require. You simply do not have time for this.
PROBLEM SOLUTION: IT MANAGED SERVICES!
One of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations… and you will reap the benefits of preventing fires, rather than fighting them.
How are Managed Services priced?
Managed services are a flat-rate monthly plan. Depending on the services included in the program offered, pricing is based on the number of devices, with different packages priced at different levels.
So adding another monthly fee wasn’t exactly what you were looking for …?
We can clearly understand and relate to that mode of thinking. In this day and age it feels like every company we deal with is trying to figure out a way to squeeze more money out of us — especially on a monthly basis. IT support services is not immune to this change in business climate.
But that being said, Managed Services is not just a short lived fad, or a way for IT companies to fatten their wallets. Managed Services is a way for businesses to eliminate problems before they ever occur, manage their IT budgets better, and create a solid long-term partnership with an IT firm that is protecting one of YOUR most important assets… YOUR DATA.
Please answer these questions:
Do you find out immediately if your data back-up fails to run?
Do you know which equipment on your network is aging and might need replacing in the next 6 months?
Do you know if your server and all of your desktops have the latest anti-virus updates installed and are functioning correctly?
Do you know if the latest security patches have been installed on your network devices and computers?
Do you know who the heaviest internet users are, and whether they are downloading large files which can slow down the network, or accessing inappropriate web sites?
Do you know which PCs are running out of memory or disk space affecting user performance?
Do you have one number to call for all of your technology service requirements?
Do you only hear from your computer guys “after” things break?
If you answer NO to any of those questions you may benefit from a managed services methodology
At PC Solution we offer Managed Services with NO CONTRACT REQUIRED that you can cancel at any time, for more information please call us.