⚠️ HIPAA Requirement: Your IT provider must sign a Business Associate Agreement before touching any system that stores or accesses patient data. If yours has not — your practice may already be out of compliance.
HIPAA-Compliant IT Provider · McAllen TX · Since 2009
PC Solution RGV is a certified HIPAA Business Associate serving healthcare practices across McAllen, Edinburg, Mission, Pharr, and all of Hidalgo County. We arrive at every first visit with a Business Associate Agreement ready to sign — before any work begins. No exceptions. Bilingual English and Spanish.
📞 Call (956) 483-1399 Get Your Free HIPAA Assessment
What is a Business Associate Agreement — and why does your practice need one from your IT company?
Under the HIPAA Privacy and Security Rules, any vendor that creates, receives, maintains, or transmits Protected Health Information (PHI) on behalf of your practice is legally a Business Associate. Your IT company qualifies the moment they touch any system containing patient data. HIPAA requires a signed BAA before any work begins — no exceptions. If your current IT provider has never signed one, your practice may already be out of compliance regardless of how good their technical work is. PC Solution RGV arrives at every first visit with a completed BAA ready to sign, at no additional charge.
What We Do for Your Practice
Complete HIPAA-Compliant IT Services for Healthcare Practices in the RGV
Every service PC Solution RGV provides for healthcare clients is delivered with HIPAA compliance built in from the start — not added as an afterthought. We cover every technical safeguard required under the HIPAA Security Rule.
Free HIPAA IT Risk Assessment
We visit your practice, review your computers, network, backup systems, and current security controls, and produce a written Security Risk Assessment report — at no cost. This is the first step for every new healthcare client and the #1 document OCR requests during audits.
Business Associate Agreement (BAA)
We arrive at every first visit with a BAA ready to sign before any work begins. We understand our legal obligations as a HIPAA Business Associate and take them seriously. Every healthcare client receives a signed BAA on file — we also help you track BAAs with all your other vendors.
Encrypted Patient Data Backup
Automated daily backups of all patient records to encrypted, HIPAA-compliant cloud storage — with a signed BAA from the backup provider. We test your backup with an actual file restore every single month and send you a written confirmation. A backup that has never been tested is not a backup.
Network Security & 24/7 Monitoring
Round-the-clock monitoring of your entire practice network with automated alerts for unauthorized access, unusual data transfers, and device anomalies. Firewall configuration, network segmentation, and access controls that meet HIPAA’s technical safeguard requirements.
HIPAA-Compliant Email Setup
Microsoft 365 Business configured with a signed BAA from Microsoft, TLS-encrypted email transmission, and Data Loss Prevention policies that prevent patient information from being sent to unauthorized recipients or through unencrypted channels. Your personal Gmail is not HIPAA-compliant.
Endpoint Security — EDR
Business-grade Endpoint Detection and Response on every workstation in your practice — monitored 24/7. Ransomware is the #1 cyberthreat targeting healthcare organizations in 2025. Our EDR detects and stops attacks before patient data is ever compromised or exfiltrated.
User Access Management
Multi-factor authentication on all accounts, role-based access controls so staff only access the PHI their job requires, and same-day account revocation the moment any employee leaves. HIPAA requires minimum necessary access — we enforce that automatically and document every change.
Annual HIPAA Security Training
HIPAA requires annual documented security awareness training for all workforce members who handle PHI. We provide in-person or video training for your entire practice team covering phishing, passwords, physical security, and breach reporting — with signed completion certificates for every staff member.
Managed IT Support
Flat-rate monthly IT support covering all computers, printers, and network equipment in your practice. Remote helpdesk with fast response times and same-day or next-day on-site visits. One local number to call in English or Spanish when anything goes wrong.
HIPAA Security Rule — 45 CFR Part 164
Healthcare Industries We Serve in the RGV
HIPAA IT Services for Healthcare Practices Across Hidalgo County
PC Solution RGV serves all types of healthcare and healthcare-adjacent businesses that create, receive, maintain, or transmit Protected Health Information — across McAllen, Edinburg, Mission, Pharr, San Juan, Weslaco, and surrounding communities throughout Hidalgo County.
Dental Clinics
General dentistry, orthodontics, oral surgery, and multi-location dental groups
Medical Clinics
Family medicine, primary care, urgent care, and specialty practices
Behavioral Health
Counseling centers, psychiatry offices, and substance abuse treatment providers
Eye Care / Optometry
Optometry practices and ophthalmology clinics across the RGV
Pharmacies
Independent and small-chain pharmacies handling patient prescription records
Physical Therapy
PT clinics, chiropractic offices, and outpatient rehabilitation centers
Healthcare Law Firms
Law offices handling HIPAA-covered medical records and patient information
Home Health Agencies
Home care providers and visiting nurse services throughout Hidalgo County
Why Healthcare Practices Choose Us
Why RGV Medical & Dental Practices Trust PC Solution RGV
There are large national IT companies and there are general local techs who are not HIPAA-trained. PC Solution RGV is the option that combines HIPAA expertise with local presence, bilingual support, and genuine accountability to the community we serve.
BAA Ready Before We Start
We arrive at every first visit with a Business Associate Agreement ready to sign — no waiting, no additional paperwork request, no delay before work begins.
HIPAA-Trained Technician
Our Techs holds current HIPAA Business Associate certification and renews it annually. Not a general IT tech learning compliance on the job — a technician trained specifically in healthcare IT obligations.
Local — We Come to You Same Day
Based on W. Nolana Ave. in McAllen. When your clinical system goes down, we can be on-site across Hidalgo County the same day — not tomorrow, not next week.
Bilingual English & Spanish
We communicate clearly with every member of your practice team — clinical staff, front desk, and administration — in the language they are most comfortable with.
Written SRA Included
Every new healthcare client receives a complete written Security Risk Assessment — the single document OCR most frequently requests during HIPAA audits and breach investigations.
No Long-Term Contract
Month-to-month managed IT plans with no long-term commitment. We earn your continued business by delivering results, maintaining compliance, and being available when you need us.
Serving the RGV Since 2009
Over 15 years serving businesses in McAllen and Hidalgo County. We are your neighbors — not a call center in another state reading from a script about a city we have never visited.
Common Questions
Schedule Your Free HIPAA IT Assessment
We visit your practice, review your technology setup, and tell you exactly where you stand on HIPAA compliance — no charge, no obligation, no pressure. Most practices find between 3 and 6 gaps they did not know about. The assessment is completely free. We serve McAllen, Edinburg, Mission, Pharr, San Juan, Weslaco, Alamo, and all of Hidalgo County.
📍 711 W. Nolana Ave. Suite 201-B, McAllen TX 78504
🌐 pcsolutionrgv.com
🗣️ English & Spanish
⏰ Serving the RGV since 2009