What is ransomware?

Ransomware stops you from using your PC. It holds your PC or files for ransom.

Some examples of ransomware are the "FBI Moneypak" or "FBI virus" (they are named this way because they use the FBI's logos) and CryptoWall / Cryptolocker.


What does it look like and how does it work?

There are different types of ransomware. However, all of them will prevent you from using your computer, and they will ask you to pay money before you can use your PC normally.

They can:

  • Prevent you from accessing Windows.
  • Encrypt files so you can't use them.
  • Often the ransomware will claim you have done something illegal with your PC, and that you are being fined by a police force or government agency. These claims are false. It is a scare tactic designed to make you pay the money without telling anyone who might be able to restore your PC.
  • Show information about your internet provider and possible location. This information can be obtained because the virus have access to your computers public IP address (every computer connected to internet have one)
  • There is no guarantee that paying the fine or doing what the ransomware tells you will give access to your PC or files again.
  • Show a picture taken from your webcam.

How did ransomware get in my PC?

In most instances ransomware is automatically downloaded when you visit a malicious/infected website or by opening infected email attachments.

How do I protect myself against ransomware?

  • Install and use an up-to-date antivirus solution.
  • Make sure your OS is up-to-date.
  • Avoid clicking on links or opening attachments on emails from people you don't know or companies you don't do business with.
  • Be careful with the software that you install on your computer.
  • Regularly backup your important files.

If your computer gets infected by this kind of viruses we will be glad to help you and offer you the best solution.


If you are having computer problems (desktop and laptop) or network issues (wired and wireless) we offer computer repair services and network tech support in: McAllen, Mission, Edinburg, Pharr, Hidalgo, San Juan, Alton, Palmview, Palmhurst, Rio Grande, Penitas, Sullivan, Weslaco, Donna - Texas.


Call Us! (956) 483-1399, (956) 358-5900